Privacy Policy
We collect and use the following information to provide, improve, and protect our Services:
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What & Why
Account: We collect and associate with your account information such as your email address and account activity.
Services: Our Services are designed to facilitate the efficient storage, retrieval, and collaboration of your content. To achieve this, we store, process, and transmit data such as files, messages, comments, and photos, along with related information like profile details and settings. These features enhance your ability to organize and share your content effectively. Our Services offer various options for managing and sharing your data to streamline your experience.
Usage: We collect information related to how you use the Services, including actions you take within your account (such as sharing, editing, viewing, and moving items). We also collect data from the devices you use to access the Services, including IP addresses and the type of browser and device.
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Use of AI and Automated Services
StorageIQ utilizes AI and machine learning algorithms to analyze, categorize, and manage your content, including images and other data you upload. By using our Services, you acknowledge that these processes are automated. While we strive for accuracy, they are not infallible. StorageIQ is not liable for any inaccuracies or misclassifications that may occur.
To deliver optimal service, the content you upload, including images and files, may be processed by our AI systems. This processing is necessary to categorize your content, make it searchable, and provide recommendations or other enhancements to your experience.
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Data Anonymization and Aggregation
To protect your privacy, we may anonymize or aggregate data derived from your use of our Services. This means that while we may use your data to improve our services, it will be stripped of personally identifiable information to ensure that your individual privacy is protected.
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Consent for AI Processing
By using our Services, you consent to the processing of your data through our AI systems. This includes the analysis of images and other content you upload to our platform. Our AI algorithms are used to categorize and manage content to enhance your user experience. You understand that while we strive for accuracy, automated processing may occasionally result in errors.
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Transparency and Control
We provide transparency regarding how AI processes your data and offer you control over your data. You can review and manage the data that we process and store, including the ability to access, update, or delete certain information.
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Data Retention for AI Training
For the purpose of improving our AI algorithms, we may retain and use data collected through our Services, including images and other content, in an anonymized and aggregated form. This helps us enhance the performance and accuracy of our AI systems while safeguarding your privacy.
User Rights Regarding AI-Processed Data
You have the right to request access to, correction of, or deletion of your data processed by our AI systems. Please contact us if you wish to exercise these rights. We will take reasonable steps to respond to your request in accordance with applicable laws.
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Third-Party AI Providers
We may use third-party AI service providers to assist us in analyzing and processing data. These providers are contractually obligated to handle your data in compliance with our Privacy Policy and applicable data protection laws. We remain responsible for ensuring that these third parties uphold appropriate data protection measures.
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Limitations and Liability
While we implement robust security measures, no system is completely secure. We are not liable for any errors, inaccuracies, or issues arising from the use of our AI services. Your use of our Services constitutes your acknowledgment of this limitation.
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Updates to AI Processing Policy
We may update our AI processing practices from time to time. Any changes will be reflected in our Privacy Policy, and we will notify you of significant changes that may affect how your data is processed.
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Data Protection & Privacy Laws
StorageIQ is committed to complying with U.S. data protection laws, including the California Consumer Privacy Act (CCPA) and other relevant privacy regulations. We handle personal data in accordance with these laws, ensuring that your data is managed securely and with respect to your privacy rights.
CCPA: If you are a California resident, the CCPA grants you specific rights regarding your personal information. These rights include the ability to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. StorageIQ does not sell personal information to third parties. To exercise your CCPA rights, please contact us at support@storageiq.io.
With Whom
Others working for StorageIQ: We engage certain trusted third parties (such as customer support and IT service providers) to assist us in providing, improving, protecting, and promoting our Services. These third parties will access your information solely to perform tasks on our behalf, in compliance with this Privacy Policy. We remain responsible for their handling of your information according to our instructions.
Law & Order: We may disclose your information to third parties if necessary to (a) comply with legal obligations; (b) protect any individual from serious harm; (c) prevent fraud or abuse of StorageIQ or our users; or (d) protect StorageIQ's property rights.
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Security and Retention
StorageIQ takes reasonable measures to protect the security of your data, including encryption and other security protocols. However, no system can guarantee absolute security, and we cannot ensure the complete security of your information. You are responsible for maintaining backups of your data, and StorageIQ is not liable for any loss or corruption of data.
We will retain your information as long as necessary to provide our Services to you. Upon account deletion, your information will be removed, though some data may remain on our servers and backups temporarily. We may retain your information if needed to comply with legal obligations, resolve disputes, or enforce agreements.
International Data Transfers
To provide our Services, we may store, process, and transmit information in the United States and other locations globally, including outside your country. Information may also be stored locally on the devices you use to access our Services.
Changes
In the event of a reorganization, merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes (for example, via email) and outline your options.
We may update this Privacy Policy periodically and will post the most current version on our website. If a revision significantly affects your rights, we will notify you.
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Contact
If you have questions or concerns about StorageIQ, our Services, or privacy matters, please contact us at info@storageiq.io.