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Terms of Service

Introduction

Welcome to StorageIQ. These Terms of Service ("Terms") govern your access to and use of our services, software, and website (collectively, "Services"). Our Privacy Policy explains how we collect, use, and protect your personal information. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization.

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Use of AI and Automated Services

StorageIQ utilizes artificial intelligence (AI) and machine learning algorithms to analyze, categorize, and manage your content, including images and other data you upload to the platform. We strive for accuracy, but AI processes are automated and may not be infallible. By using our Services, you acknowledge and accept the inherent limitations of AI technologies. We are not liable for inaccuracies or misclassifications resulting from the use of AI.

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Storage and Management of User Content

  • Your Rights and Permissions

    You retain all rights to the content you upload ("Your Content"). By uploading Your Content, you grant StorageIQ a non-exclusive, worldwide, royalty-free license to use, store, and process it solely for the purpose of providing our Services. This license allows us to host, back up, and share Your Content as directed by you.

  • Data Handling and Security Measures

    We are committed to protecting Your Content. We employ industry-standard security measures, including encryption for data transfer and storage, to safeguard your data against unauthorized access or disclosure. Despite these measures, no system is entirely secure. We recommend that you maintain independent backups of Your Content. We are not liable for any loss or corruption of data.

  • Compliance with GDPR and CCPA

    If you are a resident of the European Union or California, you have specific rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), respectively. These rights include accessing, correcting, or deleting your personal data. To exercise these rights, please contact us at support@storageiq.io.

  • Third-Party Services

    Some features may involve sharing Your Content with third-party services to enhance functionality. We carefully select these providers, but we are not responsible for their actions, content, or policies. Use of third-party platforms is at your own risk. We encourage you to review their terms and policies before transferring data.

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Limitation of Liability for Third-Party Platforms

StorageIQ may integrate with third-party platforms not under our control. We disclaim responsibility for their content, policies, or practices. Your use of third-party platforms is at your own risk, and you should review their terms and policies independently.

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Prohibited Use of Content

You agree not to upload or share content that is unlawful, harmful, infringing, defamatory, obscene, or violates privacy rights. This includes, but is not limited to, content that:

  • Infringes on intellectual property rights.

  • Contains viruses or malicious code.

  • Promotes illegal activities.

  • Is sexually explicit or exploitative.

We reserve the right to remove or restrict access to such content.

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Acceptable Use Policy

Your use of our Services must comply with our Acceptable Use Policy, which prohibits actions including but not limited to:

  • Harassing, threatening, or harming others.

  • Creating a competing service.

  • Overloading or disrupting the Services.

  • Reselling or redistributing the Services without authorization.

  • Attempting to probe, scan, or test the vulnerability of any system.

  • Bypassing security measures.

  • Using automated systems to access the Services without permission.

  • Exceeding usage limits.

  • Engaging in illegal activities or distributing inappropriate content.

  • Violating others' privacy or rights.​

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Software

Some of our Services may require you to download client software, which may automatically update. We grant you a limited, non-exclusive, non-transferable license to use the software solely to access the Services. You agree not to reverse engineer, decompile, or create derivative works from the software, except as permitted by law.

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Beta Services

We may offer beta or early access to new products or features. These beta services are provided "as is" and may contain bugs or errors. Your use of beta services is at your own risk.

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Intellectual Property

  • Our Content

    The Services, including all content and materials, are protected by copyright, trademark, and other laws. These Terms do not grant you any rights to use our trademarks, logos, or other brand features.

  • User Content and Derivative Works

    We do not claim ownership over Your Content. However, you acknowledge that any feedback, suggestions, or ideas you provide may be used by us without obligation to you. If our AI generates outputs based on Your Content, you retain ownership of Your Content, but we own the rights to the AI-generated outputs, subject to your rights in Your Content.

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Services and Pricing
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We offer both free and paid subscription plans:

  • Free Accounts:

    Free Accounts provide access to basic features of our Services, including a limited number of scans per month.

  • Paid Accounts (Subscriptions):

    Paid Accounts offer enhanced features and higher usage limits. By upgrading to a Paid Account, you gain access to additional scans and other premium features.

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Billing and Payment

  • Subscription Fees:

    When you subscribe to a Paid Account, you authorize us to charge your chosen payment method the applicable fees at the frequency specified (e.g., monthly or annually).

  • Auto-Renewal:

    Paid Accounts automatically renew at the end of each billing cycle unless canceled prior to the renewal date. 

  • Taxes:

    All fees are exclusive of taxes, which may be added as required by law.

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Cancellation and Refunds

  • Cancellation:

    You may cancel your Paid Account at any time through your account settings. Cancellation will take effect at the end of the current billing period.

  • No Refunds:

    Except as required by law, subscription fees are non-refundable. Upon cancellation, you will retain access to premium features until the end of your current billing cycle.

  • Downgrades:

    If payment is not received on time, we reserve the right to downgrade your account to a Free Account, which may result in loss of access to certain features and data.

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Usage Limits and Fair Use

  • Usage Limits:

    All accounts are subject to usage limits. We may enforce these limits to ensure optimal performance for all users.

  • Fair Use Policy:

    Excessive use of the Services that adversely affects system performance or other users is prohibited. We reserve the right to take appropriate action, including suspension or termination of your account, if we determine that your usage violates this policy.

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Changes to Fees

We may modify the fees for our Services from time to time. We will provide you with reasonable advance notice of any fee changes by email or through the Services. Your continued use of the Paid Account after the fee change becomes effective constitutes your agreement to pay the modified fees.

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Termination

You may stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with notice if you violate these Terms or if your actions risk harm to other users or the integrity of the Services. In cases of serious breaches, we may terminate your access immediately without prior notice.

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Discontinuation of Services

We may decide to discontinue the Services in response to unforeseen circumstances beyond our control or to comply with legal requirements. If we do, we will provide you with reasonable prior notice so that you can export Your Content. If we discontinue Services before the end of any paid term, we will refund the portion of the fees you have pre-paid but have not received Services for.

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Services "AS IS"

We provide the Services "as is" and "as available" without warranties of any kind, whether express or implied. We disclaim any warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be secure or available at any particular time or location.

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Limitation of Liability

To the fullest extent permitted by law, in no event will StorageIQ, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, arising out of or in connection with your use of the Services. Our total liability for any claims under these Terms is limited to the amount you paid us in the 12 months preceding the claim.

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Dispute Resolution

  • Arbitration Clause

    Any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration administered by a recognized arbitration institution. The arbitration will be conducted in English, and the arbitration award may be entered in any court having jurisdiction.

  • Class Action Waiver

    You agree to resolve disputes with us on an individual basis and waive your right to participate in a class action lawsuit or class-wide arbitration.

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Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Benton County, Arkansas, and you hereby consent to the personal jurisdiction and venue therein.

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Changes to Terms

We may update these Terms from time to time. If we make significant changes, we will provide you with at least 30 days' notice via email or through the Services before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.

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Data Breach Protocol

In the event of a data breach that affects Your Content or personal information, we will notify you without undue delay after becoming aware of the breach. We will provide information about the nature of the breach, the data affected, and the steps we are taking to address it.

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Contact Information

If you have any questions or concerns about these Terms or the Services, please contact us:

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We aim to respond to all inquiries within 48 business hours.

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Accessibility

We are committed to making our Services accessible to everyone. If you have any accessibility issues, please contact us at support@storageiq.io.

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Entire Agreement

These Terms, along with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and StorageIQ regarding the use of our Services and supersede any prior agreements.

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